Introduction
Welcome to gracefuldress.com! We are thrilled to have you as our valued customer. These Terms of Service govern your use of our website and the services we offer. By accessing or making a purchase on gracefuldress.com, you agree to abide by these terms. If you have any questions or concerns, please feel free to contact us at [email protected].
Website and Product Information
Accuracy of Information
We strive to provide accurate and up-to-date information on our website, including product descriptions, pricing, and availability. However, we cannot guarantee that all information is entirely error-free or complete. We reserve the right to correct any inaccuracies promptly.
Product Representation
The images and product descriptions on gracefuldress.com are for illustrative purposes only. While we make every effort to portray the products accurately, there may be slight variations in color or appearance due to monitor settings or other factors.
Ordering and Payments
Order Acceptance
Upon placing an order with gracefuldress.com, you will receive an email confirming the receipt of your order. This email does not constitute an acceptance of your order; it is a confirmation that we have received it.
Payment
We accept secure online payments via major credit cards and other payment methods. By providing your payment information, you authorize us to charge the total amount of your order, including any applicable taxes and shipping fees, to the designated payment method.
Order Cancellation
You may request order cancellation within 24 hours of placing your order. After this period, the order processing may have begun, and we cannot guarantee cancellation.
Shipping and Delivery
Shipping Policy
Please refer to our separate Shipping Policy for detailed information on shipping costs, delivery times, and regions of service.
Delivery Responsibility
Once your order leaves our facility and is handed to the carrier, the responsibility for delivery lies with the carrier. However, we will do our best to assist you if any issues arise during the shipping process.
Returns and Refunds
Return Policy
Please refer to our separate Return Policy for detailed information on our return process, eligibility, and timeframes.
Refunds
Refunds will be issued according to our Return Policy, and the original payment method used for the purchase will be credited.
Governing Law and Jurisdiction
These Terms of Service are governed by the laws of the United States. Any disputes will be subject to the exclusive jurisdiction of the courts in [insert your state and city].